Operations Manager

bidPress is on the lookout for an Operations Manager to join our Operations team and help bidPress become the largest online platform for buying custom printed t-shirts and other apparel. So, if you’re interested in rolling up your sleeves and being an early member of a small team that has a huge market and an exciting roadmap ahead, you’ve come to the right place!

What You’ll Do:

  • Ensure each order is reviewed and processed so that we can meet or exceed product, printing and delivery expectations of our customers
  • Manage relationships with external vendors (contract printers, blank apparel suppliers, graphic artists, etc.) and ensure they come through for our customers – accurately, on time, and efficiently
  • Come up with ways to improve our operations/service and streamline our processes
  • Work with Customer Experience team members to triage order issues and optimize the customer experience
  • Report directly to the CEO

Who You Are:

  • 4+ years of experience in the custom apparel (i.e, screen printing, embroidery, DTG) industry
  • A strong communicator with the ability to communicate effectively with internal and external partners across a variety of mediums
  • Able to work efficiently independently, within a team, and with third party vendors
  • Able to manage and prioritize multiple responsibilities
  • Energetic, kind, sincere, patient, and adaptable
  • Smart and organized to the point of neuroticism
  • Strong problem-solver
  • Entrepreneurial in ambition
  • Proficient in Microsoft Word and Excel

Extra Credit:

  • Worked at an e-commerce custom apparel company like CustomInk, TeeSpring, UberPrints, Zazzle, etc.
  • Experience with Lean/Six Sigma
  • Experience with agile methodology

Some benefits and perks of working at bidPress:

  • Competitive salary and bonuses
  • Health insurance
  • Frequent happy hours, team outings, and retreats
  • Commuter benefits
  • Flexible vacation policy
  • Free t-shirts!

About bidPress:

The new “Kayak.com for custom t-shirts for groups,” bidPress is a rapidly growing startup that lets customers design custom t-shirts and other apparel online and get instant quotes from top print shops.

We’re rethinking the way the market for custom t-shirts and other apparel works. We are disrupting a $9+ billion industry widely known for a lack of retail innovation, with more than 85% of orders placed offline and with an online industry dominated by a few large players that charge high prices or have clunky websites. At bidPress, customers can save up to 35% versus online and offline shops, since printers in our network have extra capacity and will print at low margins to stay busy.

Our mission is simple: we make buying custom t-shirts and other apparel simple, fair, and fun.

Want to apply?

E-mail your resume to jobs@bidpress.com.